Last updated: 15 April 2026
Ran into a problem or have feedback? We want to hear from you.
The fastest way: write to support@sph.sh. To help us resolve your issue, please include: the device you use (e.g. iPhone 15 Pro, iOS 18.2), the app version, what you were trying to do and what happened.
Go to Settings → Your data → Download as JSON. All your debts, payments, budget, chat history and profile are downloaded to your device as a single JSON file.
In Settings → Delete account, tap "Delete my account" and confirm. This is irreversible: all your data is permanently removed from this device AND from our cloud. If you have a subscription, cancel it separately in the App Store.
Your DebtFree subscription is held by the Apple App Store. On your iOS device, go to Settings → [Your name] → Subscriptions, pick DebtFree and cancel. Pro features remain available until the end of the current billing period.
AI Koç is built on large language models and can produce incorrect or incomplete answers, especially if the debt/income data you entered is incomplete. Always consult a licensed advisor before any critical financial decision.
DebtFree does not use passwords. To sign in, enter your email address and we send you a one-time verification code by email. Enter the code and you are signed in.